Privacy Policy
About This Policy
Effective Date: 1st October 2024
Advanced Hydro Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, www.advancedhyd.com (the “Website”), or interact with us.
1. Information We Collect
We may collect the following types of information:
a. Personal Data You Provide To Us:
• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details
b. Information Collected Automatically:
• IP address
• Browser type and version
• Pages viewed and actions on the website
• Device information (e.g., operating system)
• Cookies and similar tracking technologies (see Section 6 below)
2. How We Use Your Information
We use your information for purposes including:
• Fulfilling orders and providing services
• Responding to your inquiries or support requests
• Improving our Website and user experience
• Sending marketing communications (if you’ve opted in)
• Complying with legal obligations
3. Legal Basis for Processing
We process your personal data based on:
• Consent: When you’ve provided explicit consent (e.g., subscribing to newsletters)
• Contract: When necessary to fulfill our contract with you
• Legal Obligation: To comply with laws or regulations
• Legitimate Interests: For business improvement or fraud prevention
4. How We Share Your Information
We may share your information with:
• Service providers (e.g., payment processors, hosting providers)
• Analytics providers (e.g., Google Analytics)
• Legal authorities if required by law
• Third parties in the event of a business transfer (e.g., sale or merger)
5. International Data Transfers
If your information is transferred outside the UK/EEA, we ensure it is protected under mechanisms like:
• Standard Contractual Clauses (SCCs)
• UK-specific adequacy decisions
6. Cookies and Tracking Technologies
We use cookies to:
• Enhance website functionality
• Analyse website traffic
• Deliver personalised ads (if applicable)
7. Your Rights
Under the UK GDPR, you have the following rights:
• Access: Request access to your personal data
• Correction: Request corrections to inaccurate data
• Erasure: Request deletion of your data (“right to be forgotten”)
• Restriction: Limit how we process your data
• Objection: Object to certain processing activities
• Data Portability: Request transfer of your data to another provider
• Withdraw Consent: Withdraw your consent at any time
To exercise your rights, contact us at info@advancedhyd.com
8. Data Retention
We keep your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Security
We implement industry-standard measures to protect your data. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date".
11. Contact Us
If you have questions or concerns, contact us at:
Advanced Hydro Ltd
Blind Lane
Challock
Kent
TN25 4BW
Email: info@advancedhyd.com
Tel: 0044 1233 427 057
